GDPR Privacy Policy
This privacy policy describes how Sticky Pad® collects, uses and protects the personal information of users of its website, in accordance with the General Data Protection Regulation (GDPR).
1. PERSONAL DATA COLLECTED
When you use the Sticky Pad® website, we may collect the following information:
First and last name
E-mail address
Shipping and billing address
Phone number
Payment information (processed securely by third-party providers)
IP address, browsing data, device type and browser
This data is collected when you:
Place an order
Create a customer account
Contact customer service
Navigate the site (cookies)
2. PURPOSES OF DATA COLLECTION
The personal data collected is used for:
Order processing and delivery
Customer service management
Payment and invoicing management
Improving the user experience and the website
Fraud prevention
Sending transactional emails (confirmation, follow-up, support)
No personal data is sold, exchanged or transferred to third parties for commercial purposes.
3. LEGAL BASIS FOR PROCESSING
In accordance with the GDPR, the processing is based on:
The execution of a contract (order, delivery)
User consent (cookies, marketing if applicable)
The legal obligation (invoicing, accounting)
Sticky Pad®'s legitimate interest (security, service improvement)
4. DATA SHARING
Data may only be transmitted to service providers necessary for the operation of the site, including:
Secure payment providers
Delivery and logistics services
Hosting and maintenance tools
Analysis and communication tools (in compliance with the GDPR)
These service providers are required to respect the confidentiality and security of the data.
5. TRANSFER OF DATA OUTSIDE THE EUROPEAN UNION
Some data may be processed outside the European Union by providers compliant with the GDPR.
In this case, Sticky Pad® ensures that:
Appropriate safeguards are in place
The data benefits from an adequate level of protection.
6. DATA RETENTION PERIOD
Personal data is stored:
The time required to execute the contract
Then archived according to legal obligations (accounting, taxation)
Marketing data is retained until consent is withdrawn
7. USER RIGHTS
In accordance with the GDPR, you have the following rights:
Right of access to your data
Right of rectification
Right to erasure (right to be forgotten)
Right to restriction of processing
Right to object
Right to data portability
To exercise your rights, you can contact us at:
You will receive a response within a maximum of 30 days.
8. COOKIES
The Sticky Pad® website uses cookies to:
Ensure the proper functioning of the site
Measuring audience and improving navigation
To provide an optimal user experience
You can manage or refuse cookies at any time via the banner provided for this purpose or your browser settings.
9. DATA SECURITY
Sticky Pad® implements all the necessary technical and organizational measures to guarantee the security and confidentiality of personal data.
Payments are processed via secure platforms and Sticky Pad® does not store any banking data.
10. POLICY CHANGE
Sticky Pad® reserves the right to modify this privacy policy at any time.
The changes will take effect as soon as they are published on the website.
11. CONTACT
For any questions relating to the protection of personal data, you can contact us at:
📩 contact@stickypad.fr